High Impact Digital Journeys.
Empower your team and customers to search, select and purchase products through a tailored digital customer journeys.
Transaction and
Basket Size Uplift.
Access universal inventory and deliver faster transactions, through flexible POS stations and multiple delivery options.
Smart
Innovation.
Customisable Touchscreens.
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Put your customers in control with high-impact digital experiences. Our platform is flexible, customisable and can work with almost any interface. Most importantly, it ensures your customers find what they are looking for.
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Create new experiences
Give your digital marketing team another channel to empower store teams and enrich the customer experience.
Leverage existing content
tutch can plug and play into existing operating systems and utilise existing content.
Connect with the team
Empower team members to create dedicated content for your campaigns.
Interactive
Retail Media.
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Interactive media displays let you serve the right information at the right time, every time. tutch puts your digital media team in charge.
From daily offers to national announcements, your business can engage with the team and connect with customers in minutes.Product Highlights
Schedule, change and modify
Create targeted instore marketing campaigns. Make changes easily on a mobile app and make edits in minutes.
Digitise your in-store marketing
Use your existing content and your team to create an additional channel for your promotions.
New revenue stream
Provide digital real estate for supplier advertising. With it, generate a new revenue stream for your business.
Endless
Aisle.
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Give customers access to the full product catalogue, product information and personalised offers usually only found online. tutch elegantly connects existing web and in-store operations, enabling customers to shop digitally in store to get the best of both worlds.
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Bigger product range, less inventory
Give customers access to the complete range of products in or out of store. Our platform provides real-time stock data that links online to in-store, minimising the risk of overstock.
Increase conversion
Proven to increase basket size and sales, Endless Aisle optimises multiple functions to help your team sell more.
Reduce friction
Limit missed sales opportunities and provide customers with a frictionless shopping experience.
Move more stock, quickly
Minimise unsold inventory by having increased visibility, access and display through Endless Aisle functionality.
Pay ‘N’
Go.
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Take advantage of high-volume footfall by speeding up the purchasing process without sacrificing the quality of the customer experience.
Customisable with both self assisted or assisted check out options, tutch serves up personalised offers and product suggestions to grow basket size.
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Provide immediate service
Customers don’t need to wait in line or for staff assistance with a multi-functional tutch solution their fingertips.
Mobilise team
Free up more team members to engage with more customers.
Optimise retail store space
Reduce the number of traditional POS stations giving merchandisers more space to display inventory.
Payment
Options.
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Grow sales with frictionless selling. Allow customers to choose products they’re seeing on display in-store or online, collecting each item electronically in cart.
QR code of customer basket for secure personal payment or integrated POS that allows an assisted checkout.
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Increase conversion
Our QR code payment option allows the customer to scan their basket for immediate, secure payment on their device. An integrated POS payment option is also available.
Add more sale opportunities
Our intelligent platform automatically suggests products that compliment the customer based on their current shopping journey.
Security
To make sure the customer receives the purchased items, we have an option available to include team member identifier to validate the transaction. The tutch solution easily connects to digital payment, stock management and CRM solutions. Both options are PCI DSS compliant.
Unified
Commerce.
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tutch turns existing store networks into logistic assets, creating more cost-efficient ordering and delivery solutions direct to store, home or office. Real-time stock updates across every location and warehouse ensures greater operational efficiencies; reducing markdowns and improving your bottom line.
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Connected experience
tutch makes Click & Collect, Click & Reserve, Returns and Drop Shipping accessible offerings for businesses of any size. Stores act as retail and distribution centres to streamline delivery processes without adding additional layers of complexity.
Increase supply chain yield
tutch’s scalable solution creates more flexible options for delivery, regardless of business size.
Maximise footfall conversion
Make shopping even more convenient with flexible shipping for every type of product – big or small, wherever the inventory resides.
Why Tutch
Empower store teams
A tool to enrich the employee experience and to help team members make the most of every customer interaction.
Create connected experiences
Give customers a truly connected experience, bringing digital experiences into the in-store environment.
Offer even more
Our platform up-sells and cross-sells for you. Offering relevant suggestions for products and services.
Technology highlights
Enterprise design scalability and security.
Web application
Utilising Progressive Web applications, Google’s Angular 9 & Iconic we create a native user experience catering for all platforms & operating systems.
Hosted architecture
The platform is hosted in the Microsoft Azure cloud in the Sydney Region within an auto-scaled environment.
Backups
Backups and redundancy implemented across the Azure platform, creating multi regional redundancies for data and pipeline.
Web services
Backend is built using Microsoft .NET Core maintaining a microservices design to our flexible API Services Framework.
Data and Security
SSL is used to enable safe transmission of sensitive data between platform endpoints encapsulating our entire platform within a Microsoft Azure B2C security environment. Data is safely stored within a virtual private network preventing any unauthorised access.
Independent audit results, 2023
"
Everest Engineering was commissioned to review the tutch software platform with respect to its performance scalability, its resilience, and its ability to protect sensitive information. Tutch presented an event-driven, microservices styled architecture. The core system is a set of microservices that are deployed into a container orchestration system managed by Microsoft Azure.
Tooling for operational monitoring and management, and supporting infrastructure are also Microsoft Azure managed services.
Our conclusion is that the architecture as presented meets Tutch’s technical requirements with respect to performance scalability, resilience and data protection.
– Independently reviewed by Everest Engineering, CEO Craig Brown
